Terms & Conditions

1.1 These terms constitute a legal document ("the Agreement") which sets out the rights and obligations of you as a purchaser ("you"), and those of Things Retail Ltd ("Things", "we" or "us"), in relation to the services and products offered by us through this site or any of the other sites owned by us. By registering for Things services, you agree to the terms of this Agreement, and you re-affirm that agreement every time you use any of our services.
1.2 You agree to:

1.2.1 provide true, accurate, current and complete information about yourself as prompted by our registration form (such information being the "Registration Data"); and
1.2.2 maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Things has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Things has the right to suspend or terminate your account, cease supply and refuse you any and all current or future use of the Things site (or any portion of it).

2. Place of performance and applicable law.

Things is the trading name for Things Retail Ltd a company registered in England. Unless otherwise specified, the materials on this site are directed solely at those who access this site from the United Kingdom mainland. Things makes no representation that any product referred to in the materials on this site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. English law shall govern this Agreement.

You and we each submit to the exclusive jurisdiction of the English courts in relation to disputes arising out of this Agreement. If any provision of this Agreement shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

3. Placing an order

3.1 A notice will be displayed on your web browser before you submit an order with Things ("the Pre-contract Notice"). The Pre-contract Notice contains important information such as a description, price (including taxes) and delivery charges of the good or services ordered. Things suggests that you print off a hard copy of the notice or save a copy to your hard drive for your own records.
3.2 Things will not be obliged to supply the goods or services submitted in your order until you have received an e-mail from Things accepting your order ("Order Confirmation"). However, in the event the goods or services are listed on Things site at an incorrect price due to typographical error or error in pricing information received from its suppliers but Things have accepted your order before the discrepancy is noticed, Things shall e-mail you to ask whether you are willing to pay the correct price for the goods or services ordered. If you are unwilling to pay the correct price Things reserves the right to cancel the contract immediately without any liability to you.
3.3 [If Things exercises its right under clause 3.2 to cancel a contract it will immediately issue a credit to your debit or credit card account if it has already made a charge to your card before cancelling your order.] OR
[Things will not charge your debit or credit card until the goods are despatched to you or it has commenced performance of the services sold to you.]
3.4 [In the event that the goods ordered by you are not available Things reserves the right to provide you with goods of a similar quality and specification and will inform you of such in the Order Confirmation.]

4. Right to cancel

4.1 You have the right to cancel any contract either:

4.1.1 within seven days from the date of delivery if Things has supplied goods to you; or
4.1.2 within seven days from the date Things sent you the Order Confirmation if Things has contracted to supply services to you, provided that Things has not started to provide those services before the expiry of the cancellation period.

4.2 The cancellation notice should be sent by e-mail to Things at [sales@thingsretail.com] and must state your name, a description of the goods or services concerned and the contract number of the cancelled contract. Attaching the Order Confirmation Things originally sent you will also assist us in processing your cancellation as quickly as possible. [The contract number is stated in the Order Confirmation e-mailed to you on our acceptance of your order.]
4.3 Where Things have supplied goods to you, you must take reasonable care of the goods in your possession pending their return to us. Things will only accept the returned goods in their original packaging and which do not exhibit signs of wear or tear. Any use of the delivered goods beyond that necessary to inspect the goods on delivery will invalidate your right to cancel the contract.
4.4 You must return the goods to Things by registered post or similar within five days (excluding Saturdays, Sundays or Bank Holidays) from the date of the Cancellation Notice. You are responsible for the cost of returning the goods to Things and the risk of damage to the goods in transit. If the goods are damaged in transit Things reserves the right to refuse a refund and it will be your responsibility to seek compensation from the carrier.
4.5 Once Things has received the returned goods and satisfied itself that you have complied with clause 4.3, we will send you confirmation by e-mail that the return of the goods has been accepted by us and will immediately make a refund of the contract price to your debit or credit card used to purchase the goods.

5. Content

5.1 Things has taken reasonable care in the preparation of the content of this site. However, to the extent permitted by applicable law, Things disclaims all warranties (express or implied) as to the accuracy of the information contained in any of the materials on this site.
5.2 Things shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this site.
5.3 Certain links in this site (typically a banner advert or icon) will lead to sites which are not under the control of Things. When you activate any of these you will leave the Things site and Things has no control over and will accept no responsibility or liability for the material on any site which is not under the control of Things.

6. Limitation of Liability

6.1 Nothing in this Agreement shall affect the statutory rights of any consumer or exclude or restrict any liability for death or personal injury arising from the negligence or fraud of Things Retail Ltd.
6.2 Subject to clause 6.1, you agree that Things shall not be liable either in contract, tort, negligence, statutory duty or otherwise, for any:

6.2.1 loss of profits, revenue or goodwill or any type of consequential, indirect or special loss or damage whatever arising from or in any way connected with this Agreement;
6.2.2 direct loss or damage (including loss or damage which is reasonably foreseeable or occurs naturally in the course of things) resulting from any acts, omissions, failures or delays occurring on or in relation to those parts of the Internet not under Things's direct control including, without limitation, damage for loss of business, loss of sales, non payment of sums due, loss of profits, business interruption, loss of reputation, loss of business information, or any other pecuniary loss (even where Things has been advised of the possibility of such loss or damage).

6.3 You also agree that (except in relation to such liability as has been expressly excluded in clause 6.1 above) the maximum aggregate of liability of Things in contract, tort, negligence, statutory duty or otherwise (even where Things has been advised of the possibility of such loss or damage), for any loss or damage whatever arising from or in any way connected with:

6.3.1 any defect in a product;
6.3.2 any failure by Things to process signals, data, information, orders or messages correctly or in a timely manner;
6.3.3 any misrouting or non-delivery of signals, data information, messages or orders from you to other persons or from other persons to you, or any scrambling or distortion of data or information contained in them; and
6.3.4 any liability not excluded by this Agreement shall, in respect of any one or more events or series or events (whether connected or unconnected) taking place within any twelve month period be limited, in the case of defects falling within clause 6.3.5 to three times the price of the relevant goods/services. This limit shall also apply in the event that any exclusion or other provision contained in this Agreement is held to be invalid for any reason and Things becomes liable for loss or damage that could otherwise have been limited.

6.4 You agree and acknowledge that you are in a better position than Things to foresee and evaluate any potential damage or loss that you may suffer in connection with the goods and services provided by Things, and therefore that Things cannot adequately insure in respect of such liability. You warrant to Things that you will insure against, or bear yourself, any loss for which Things has excluded liability.
6.5 Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the limitations of liability set out in this clause 6 may not apply to you.

7. Indemnity

Save to the extent that it falls within the provisions of clause 6, you shall indemnify Things and any third party (including its sub-contractors) from and against any liability, losses, rights, expenses, loss of profits, business interruption, consequential loss, pecuniary loss, claims or legal proceedings, including, but not limited to claims involving defamation and intellectual property infringement, and expenses, including legal fees, arising from your use of the Things site or purchase of goods and/or services from that site which are brought or threatened against Things or suffered or incurred by Things by another person or entity.

8. Delivery

Delivery times quoted are estimates only, and Things shall not be liable for any delays caused except to the extent caused wilfully or negligently by Things. However, unless we have agreed a longer period for delivery with you, we will either deliver goods and/or services within thirty days of you placing the order or we will let you know as soon as it will not be possible to meet this obligation. If we do let you know then we will either agree a new time for delivery with you or, at your request, refund any monies paid by you in respect of the delayed goods/services.

9. Matters Beyond our Reasonable Control

Things shall not be held liable for any breach of this Agreement caused by circumstances out of its control including, but not limited to, Acts of God, fire, lightening, flood, or extremely severe weather, explosion, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet services providers or acts of local or central Government or other competent authorities.

10. Language

In the event of conflict or inconsistency between the terms of the English language version of this Agreement and any translation provided by us, the English language version shall prevail.

11. Severability

In the event that any term of this Agreement is held to be invalid or unenforceable by judicial decree or decision, the remainder of this Agreement shall remain valid and enforceable.

12. It is assumed that these terms and conditions have been read and accepted prior to any online, telephone or orders by mail being made.

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